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Home | customer service

11 Articles Found in customer service Tag.

Why Some People Say Direct Marketing Doesn't Work [ 607]
Why does Direct Marketing work for some and not for others. What's the secret? Why do so many business people say direct marketing doesn't work? How can this be? We thought it might be interesting to find out why a huge number of business people say direct marketing doesn't work. What is it that makes them say 'been there, done that, didn't work'.
Submitted By:  Rudy /  Labordus
Submitted: 2008-03-07
Do You Do Too Many Things At Once? [ 595]
Does this ever happen to you? Do you feel overworked? Overwhelmed? Overtired? Most of us are busier than ever: We're doing our jobs plus sometimes the jobs of one or two gone-but-not-replaced colleagues and doing it all with less support.
Submitted By:  Rosanne /  Dausilio, Ph.D.
Submitted: 2008-03-06
Why Customers Quit Buying From Direct Sales Consultants [ 194]
Even customers that are pleased with a direct sales consultant can end up taking their business and going elsewhere. The reason is due to the direct sales consultant's indifference.
Submitted By:  Tammy /  Stanley
Submitted: 2008-03-02
Ignore Hospitality Industry Customer Service Training at Your Peril [ 258]
One of the keys to hospitality industry customer service training is ensuring that your employees truly understand the concept of customer service.
Submitted By:  Robert /  Bylett
Submitted: 2008-01-30
15 Tips to Help You Increase Sales, Profitability and Customer Loyalty [ 189]
Really knowing your customers, and treating each of them as if they were your only customer; focusing on their highest priority needs and helping them solve their problems; being a trusted advisor to them: these are the "stuff" of great customer service and of successful, professional selling.
Submitted By:  Pat /  Hassett
Submitted: 2007-03-25
Training and Coaching for Inside Sales and Customer Service Staffs is Vital to Business Growth [ 559]
Emerging and Small Business Owners may not recognize that the investment of employee training in the Inside Sales and Customer Service areas of the company can be the difference between having a good year and great year. The difference in greater revenues and more customer satisfaction after the proper employee assessment, training and coaching is an incremental investment into growing your business.
Submitted By:  Melissa /  Vokoun
Submitted: 2007-03-22
How Outsourcing Software Jobs Can Be Profitable [ 273]
Outsourcing software jobs to smaller companies can have many benefits both to the company providing the owrk and to the smaller companies. Here are a few of them.
Submitted By:  Ryan /  Smith
Submitted: 2007-03-22
Customer Service Warning—What to Watch for That Indicates We Have a Customer Service Problem [ 463]

Discover some warning flags that your customer service is not working, that you have some very unhappy customers while your employees are telling you "It's those stupid customers."
Submitted By:  Sittiwat /  Vechayaphan
Submitted: 2005-10-05
A Guide For Customer Service Training Tools [ 605]

Let’s face it, good customer service can make or break a company. Even if the product is top-notch, if the sales representatives don’t have great customer service skills, it doesn’t matter. Customer service should be a number one priority to any business.
Submitted By:  Sittiwat /  Vechayaphan
Submitted: 2005-10-05
The ABC of Superior Customer Service [ 594]

How should you and your team treat your customers for superior service? This article provides you with an alphabet guide of everything you need to know to become a truly outstanding customer carer.
Submitted By:  Sittiwat /  Vechayaphan
Submitted: 2005-10-05
Getting Back to Basics: A Customer Service Tale [ 502]

Learn the basics to outstanding customer service.
Submitted By:  Sittiwat /  Vechayaphan
Submitted: 2005-10-05
   
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